What to check before using a financial service
- Review the provider’s identity and the terms that apply to your account.
- Complete identity checks only through official secure channels.
- Understand account recovery and how to report suspicious activity.
- Review privacy information, transaction limits and fees before approval.
Know who provides your service.
Nella does not currently claim a financial licence, NDPC certification, deposit insurance or a partnership with a specific bank.
Protect yourself today
- Never share a payment PIN, password or one-time code in a chat.
- Enable WhatsApp two-step verification and chat lock.
- Use a strong device passcode or biometrics.
- Do not send money or identity documents to an unverified Nella contact.